What You'll Do
Position Summary
As a Concessions Team Member, you'll help fuel the excitement by serving delicious snacks and providing outstanding customer service in a fast-paced, high-energy environment. From fresh mini donuts and warm churros to buttery popcorn, pretzels, and nachos, you'll prepare quality food quickly while creating a fun and memorable experience for every guest.
Whether guests are grabbing a snack before entering the haunt or treating themselves afterward, your friendly attitude, efficiency, and attention to detail help make their visit unforgettable.
Key Responsibilities
Feed the Fun
- Prepare and serve concession favorites including fresh mini donuts, popcorn, pretzels, churros, nachos, and beverages.
- Ensure every order is prepared accurately, quickly, and presented with care.
- Maintain consistent food quality and portion sizes.
Deliver a Five-Star Guest Experience
- Greet every guest with enthusiasm and a positive attitude.
- Take orders accurately and answer questions about menu items.
- Create a welcoming environment while keeping lines moving efficiently during peak hours.
- Thank guests and encourage them to enjoy the rest of their haunted house experience.
Master the Menu
- Prepare food using company recipes and procedures.
- Safely operate concession equipment, including mini donut machines, popcorn poppers, pretzel warmers, nacho cheese dispensers, and other food preparation equipment.
- Monitor inventory levels and notify supervisors when supplies are running low.
- Restock food, drinks, condiments, and serving supplies throughout the shift.
Cashier with Confidence
- Operate the point-of-sale (POS) system accurately.
- Process cash, credit card, and mobile payments.
- Handle cash responsibly and follow company cash-handling procedures.
- Balance assigned cash drawer when required.
Keep It Frightfully Clean
- Maintain a clean, organized, and sanitary concession stand throughout your shift.
- Clean food preparation equipment, counters, and serving areas regularly.
- Wash utensils and food service items as needed.
- Follow all health department regulations and food safety guidelines.
- Complete opening, restocking, and closing cleaning duties.
Safety First
- Follow all food safety and sanitation procedures.
- Safely operate concession equipment and report any maintenance concerns immediately.
- Keep walkways and work areas free from hazards.
- Wear required uniforms and safety equipment.
Be a Team Player
- Work together with fellow concessions staff and haunted house employees to provide exceptional guest service.
- Assist with setup before opening and breakdown after closing.
- Jump in wherever needed during busy periods.
- Maintain a positive attitude while working in a fast-paced, exciting environment.
Qualification
- Friendly, outgoing, and dependable.
- Excellent customer service skills.
- Comfortable working in a fast-paced environment with large crowds.
- Ability to stand for extended periods.
- Ability to lift up to 40 pounds.
- Ability to work evenings, weekends, and throughout the Halloween season.
- Food Handler Card (we will pay for if hired).
Compensation & Employment Details
Hourly Rate: 17.50
Employment Type: Seasonal/Temporary
Expected Season Duration: Late September - Early November 2026
Work Schedule: Evenings, weekends, and holidays required during the operational season.
This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.